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Diagnose



If you can’t see ink levels, please do diagnose by select the 'Diagnose' in the Tools menu.

A new window will open with instructions how to diagnose your printer. When you click the 'Diagnose' button in the window, InkLevel sends some commands to the printer depending on a printer model and connection type, and shows the test results in the window. You can copy and paste it to your email message. Please send us the test results by email, we will look into them whether InkLevel can show ink levels of the printer. If it is possible, we will let you know and add the printer to the 'Supported printers'.

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